
We’re excited to hear your project.
Let’s collaborate!
Building better websites and apps has just got easier! And by “better” we do mean user-friendly (a feature encompassing all the other aspects: UX design, various functionalities, written content, graphic content etc.).
How so? Incoming Feedback by Hotjar makes it ideally easy and convenient for your users to give you specific feedback for your site/app (on its copy structure, on its design elements etc.)
And right there, on-site, on-page, at precisely THAT moment in their user journeys.
For your site visitors it's nothing but a two-clicks process (so much more at hand than answering questions in a poll) and for you, the site/app's owner it's:
And now, let us briefly point out to you:
Let's play devil's advocate:
Why bother using this tool when you could easily use polls for collecting all the specific feedback you need?
Your users would simply (and kindly) answer all the questions in your poll and... voila: a fresh new “crop” of user feedback for you to leverage!
But what if:
And this is precisely where we wanted to get! This new tool by Hotjar, added to their whole suite of all-in-one analytics & feedback tools, brings CONTEXT to the equation.
For it's right THEN, right at that specific moment in your user's journey on your website/your app that you get to... pop up your question! Not a few pages after. Not a few hours or days after.
The feedback that he/she gives you precisely then is, by far, the most relevant one! Relevant due to:
Incoming Feedback by Hotjar is as easy for you to set up and to customize as it is easy for your visitors to use it.
1. You get to configure your widget's color, its position, its flow and, finally, enter your message. It will simply sit at the edge of your screen, looking like a tab.
2. The instant your users will want to give their feedback on the element of your site/app that you point out to in your widget, they instantly get a pop-up up to:
And there's more:
“By making a great use of your Incoming Feedback dashboard.”
It's a two-in-one dashboard, actually, that you get to use for:
Here are the two separate dashboards:
1. The responses dashboard
This is the repository of all the user feedback given for the suggested aspects of your site/app. Here's where you can filter them, by various criteria such as:
… so you can turn them from “just” responses into valuable, actionable insights!
2. The results dashboard
This is where you get:
It's on this dashboard that you can measure the real impact that your bug fixes, your implemented upgrades and other various improvements to your site/app have on your users.
Building user-friendly websites & apps has, indeed, just got easier!
With a tool like Incoming Feedback by Hotjar you get to:
Have you tried it?
We’re excited to hear your project.
Let’s collaborate!